Great point! I’ve also observed this being the case for adopting other operating models in the past. What I find interesting is that the effort required to realise the most value of a model is underestimated and often goes unrecognised. Given that we, as human beings, crave instant gratification and often make instinctive, fast and emotional decisions, how might we make it easier to implement those items further down the list that require a more conscious effort over the long term?

Obsessed with technology, products & people | Founder of Interesting By Default | Director of Product at Cognizant

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